How we communicate. Read once, refer back if unsure.
Where to talk to us
Discord, for everything format-related, social, and non-urgent.
#format-updates: we drop new hooks, audios, refinements#wins: post your viral videos, hype each other up#help: technical questions about posting, account stuff#ideas: share what's working, suggest new angles- Your private channel: 1:1 with Riley
WhatsApp, for urgent or personal stuff.
- Payment issues
- Anything time-sensitive (e.g., "the app crashed mid-post")
- Personal stuff you don't want in Discord (vacation, health, etc.)
- Riley responds within 24 hrs, usually faster
Weekly check-ins
Every Sunday or Monday, drop a quick note in your private Discord channel:
- How many videos you posted this week
- Anything that went well or flopped that surprised you
- Anything you need from us
Doesn't need to be long. 3 lines is fine.
If life happens
Exams, illness, travel, family stuff. Just tell us. We're reasonable. The only thing that bothers us is silence.
If you're going to miss a week of posting, message Riley on WhatsApp BEFORE the week starts (or as soon as you know). Single notification, no apology necessary, no detail required. "Off for a few days, back Monday" is perfect.
Silent disappearances are the only reason we revoke roster slots fast. Communicate and we'll work with you on almost anything.
Confidentiality
The format playbook (the detailed brief) is confidential.
- ❌ Don't share it with other creators outside our team
- ❌ Don't post about the specific format on social
- ❌ Don't pitch it to other brands
The high-level fact that you do paid content work for Amora is fine to share. The specific viral playbook is not.
Personal accounts
The content you make for Amora belongs to Amora. If you want to repost any of it on your personal accounts (or use a clip in a portfolio), ask first. We're usually fine with it, just want to coordinate.
Exclusivity
While you work with us, you can't run a similar gig for any other couples app, dating app, or relationship product. Other niches (beauty, fitness, food, lifestyle) are totally fine.
If another brand DMs you with a competing offer, screenshot it and send it to Riley. We want to know.
What we'll never do
- Ask you to work without pay
- Withhold owed payments
- Punish you for one bad week
- Treat you like a vendor instead of a teammate
If we ever do, call us out.